Our commitment to promoting safe, informed, and responsible use of our platform.
DRAFT — Pending legal review. This document has not been reviewed by legal counsel and does not constitute legal advice. Do not rely on this document.
ParallaxEdge LLC ("ParallaxEdge", "we", "us", "our") is committed to promoting responsible gambling and to protecting the wellbeing of our users. ParallaxEdge is a betting intelligence platform — we provide AI-powered analytical tools to help adults make more informed betting decisions. We do not operate as a bookmaker, accept bets, or hold user funds.
We recognise that gambling can be entertaining and enjoyable for most people, but that for some it can become harmful. We take our responsibility in this area seriously and have designed our platform, policies, and practices to support safe and informed use.
This policy applies to all users of the ParallaxEdge platform, website, and associated services, regardless of the jurisdiction in which they are located. Additional requirements may apply depending on your jurisdiction. Where local law imposes stricter obligations, those obligations take precedence.
ParallaxEdge is strictly for adults. You must be at least 18 years of age — or the legal age for gambling-related activities in your jurisdiction, whichever is higher — to access or use our platform.
We implement the following measures to prevent access by minors:
If you are aware of a minor using our platform, please contact us immediately at privacy@parallaxedge.com.
Gambling is a form of entertainment. For most people it remains enjoyable and within their control. However, for some individuals gambling can become problematic, leading to financial, emotional, and social harm. Problem gambling is characterised by a loss of control over gambling behaviour, continued gambling despite negative consequences, and increasing preoccupation with gambling activity.
Signs that gambling may be becoming a problem include:
If you recognise any of these signs in yourself or someone you know, we encourage you to seek support. Help is available — see Section 7 of this policy for a list of organisations that can provide free, confidential support.
ParallaxEdge provides the following responsible gambling tools to all users. These tools are available at any time through your account settings.
You may request to exclude yourself from ParallaxEdge at any time. Self-exclusion is available for periods of 6 months, 1 year, 2 years, 5 years, or indefinitely (permanent). During a self-exclusion period, your account will be suspended and you will not be able to access the platform. To request self-exclusion, contact us at support@parallaxedge.com or use the self-exclusion tool in your account settings.
If you feel you need a short break, you may request a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period your account will be temporarily suspended.
You may set reminders that notify you of the time you have spent using the platform within a given session or day.
You may permanently close your account at any time by contacting us at support@parallaxedge.com.
ParallaxEdge may monitor usage patterns on the platform for indicators of potentially harmful behaviour. Where our systems identify patterns consistent with problem gambling, we may display a responsible gambling reminder within the platform, contact the user directly with information about available support resources, or temporarily restrict account access pending a wellbeing check.
We will always act with sensitivity and respect when raising concerns with users. We will never share individual user data with third parties for commercial purposes.
If you or someone you know is experiencing difficulties related to gambling, the following organisations provide free, confidential support:
GamCare
National helpline: 0808 8020 133 (24 hours, 7 days a week)
Website: www.gamcare.org.uk
BeGambleAware
National helpline: 0808 8020 133 (24 hours, 7 days a week)
Website: www.begambleaware.org
National Council on Problem Gambling
National helpline: 1-800-522-4700 (24 hours, 7 days a week)
Text: "HELPLINE" to 233459
Website: www.ncpgambling.org
1-800-GAMBLER
Helpline: 1-800-426-2537 (24 hours, 7 days a week)
Website: www.1800gambler.net
Gambling Therapy
Free online support, forums, and live chat available globally in multiple languages.
Website: www.gamblingtherapy.org
ParallaxEdge provides analytical tools and AI-powered signals to assist users in making informed betting decisions. We do not accept, place, or facilitate bets on behalf of users; guarantee any outcome or return on any bet; encourage users to bet beyond their means; or advertise betting operators or receive commission on bets placed.
Our signals represent model-generated analysis of available data. They do not constitute financial advice, betting tips, or guarantees of outcome. Users are solely responsible for their own betting decisions and any financial consequences that arise from them.
ParallaxEdge will not direct marketing communications relating to betting or gambling to:
This policy is reviewed at least annually and updated as required to reflect changes in applicable law, regulatory guidance, and best practice.
If you have any questions about this policy or wish to use any of the responsible gambling tools described above, please contact us at support@parallaxedge.com.